Customs Agency



Customs Agency

We can offer you our service in every customs office within Germany, at the border crossings and the seaports as well as the airports. Furthermore, we also offer our customs services in:

  • Belgium
  • the Netherlands
  • Switzerland

Remarks: We work exclusively on the basis of the latest version of the German Freight Forwarders’ Standard Terms and Conditions (ADSp).

We offer the following services:

  • Customs Clearance
    • Final customs clearance for German and European customers via our deferral account
    • Fiscal representation for customers in the EU, with the exception of Germany, for goods from third countries with the advantage of a deferred payment of EUSt duties
    • Intra-Community customs clearance, relevant for German importers who ship the goods directly after import clearance to another EU country that is not Germany
    • T2L registrations
  • Z / B number for export consignments
  • Transit document NCTS (T1, T2)
  • Export clearance (AES)
  • Sea freight transport
  • Other services
    • Organization of veterinary and plant inspections, customs supervision
    • Preparation of veterinary documents (CVED)
    • Mediation in the determination of the VGM (verified gross mass)
    • Commitment notes A-18, A-15, A-9

Your contacts

Head of Customs Department:
Bozena Kiehl, Phone: +49 2131-40274-21
Fax: +49 2131-40274-29

Customs clearance:
Justyna Galusik, Phone: +49 2131-40274-20
Fax: +49 2131-40274-29

Customs clearance:
Uschi Gerbatsch, Phone: +49 2131-40274-22
Fax: +49 2131-40274-29

Dear customer,
please note our changed office hours from 7:30 am to 16:00 pm starting from 01.09.2020.

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